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Visit our pages on facebook.com and our list of useful links to find the answers to some of your burning questions, learn more about our company and other services and software that we use and recommend.  Tucker Engineering is made up of two main businesses - Teccops Computer Repair and Tuck’s Cards - that on the surface have nothing in common, but deep down are both all about helping others get the most enjoyment out of what interests them the most.

Useful Links

Tuck’s Cards Collectible Supplies

Microsoft Security Essentials


Teamviewer Remote Access

Find some tips to deal with computer issues and internet pitfalls.

See some new gizmos & gadgets we’ve discovered!

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POC_USA Auctions on Ebay.com


Software Downloads

Below you’ll find a small sampling of  the tools we use in our daily battle to keep malware, viruses, spyware, trojans, and rootkits off of  our computers and rid some of our customers computers of the malicious infections. You will also find some other useful tools and information on services we use and recommend.  Please note by recommending these tools we are not suggesting or inferring in any way an affiliation, connection, or endorsement from these companies of our services.  We do have affiliate accounts with some, but not all of these and our main purpose here is to offer them as a courtesy.  We do encourage you to visit their respective websites for more information and to purchase their products or services if they suit your needs.

popular antivirus and security suites.  The free version is a quite powerful program and very thorough, but must started manually.  So it will not provide real time protection or scheduled scanning.  Besides providing real time protection, scheduled updates and scanning, the Pro license includes some other useful repair tools and protection plus free technical support by email.

SuperAntiSpyware is best used to remove pests such as Vundo, TDSS, and other rootkits, rogue (fake) tools like AntiVirus Pro and thousands more! Use its unique Repair System to fix broken Internet Connections, Desktop corruption, and edit your registry.The SAS Dedicated Threat Research Team scours the web for new threats and provides daily definition updates.

Strictly speaking, SUPERAntiSpyware is not designed to be antivirus software. It targets spyware, adware, worms, trojan horses, rootkits, and other crimeware. There are many things that are often called viruses (many trojans, worms, and so on) that SUPERAntiSpyware will remove, but it won't remove most true viruses or boot-sector viruses for that you will want an antivirus program.  SUPERAntiSpyware has been designed to be simple to use and compatible with popular antivirus and antispyware applications such as ESET NOD32, Spybot Search and Destroy, AdAware, GriSoft AVG, McAfee, Norton, Symantec, Kaspersky, Webroot, PCTools, Malwarebytes, Avast, Avira, and more.  Find out more at www.SuperAntiSpyware.com or click here to purchase.

Microsoft® Security Essentials is one of  the antivirus programs we frequently suggest to use. It’s available FREE from Microsoft® and works great along side SuperAntiSpyware!  Microsoft® Security Essentials is a very simple to use, no frills or extra fluff, antivirus and antispyware suite.   Now you can work and play on your PC more safely. With Microsoft® Security Essentials, it’s easy to protect your PC from viruses, spyware, and other malicious software with the same award-winning technology used by millions of consumer and enterprise PCs around the world.

* Microsoft® Security Essentials is available at no charge from Microsoft® for customers who are verified to have a copy of genuine Windows in select countries. No registration or personal information is required, only automatic verification of your genuine Windows installation.

To start the remote session

  1. First click this TEAMVIEWER DOWNLOAD LINK (or the icon above left)
  2. Save the file (Teamviewer_Setup_en.exe) to your desktop.
  3. When the download is complete, double-click the file to run it.  Depending on your security settings you may be prompted to allow the file to run.
  4. Provide the USER ID and PASSWORD to the COPS to allow remote access.

In just these few clicks the session is started and the COPS at TECCOPS will be able to tackle your issue.

Occasionally we use other similar programs, one of which is LogMeIn.  Remote access software has other uses like accessing your work computer from home or your home computer while traveling!  You can even access your computer from  portable devices like Android, iPhone or iPad.  Visit our tips page or their repective websites, teamviewer.com or logmein.com  for more information.

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Visit our Teccops Computer Repair page on facebook.com to read about our latest battle with malware and phishing scams.  Find our what challenges we’ve overcome and get insight into emerging technologies.

REMOTE TECH SUPPORT is great for those times when meeting in person is not possible or just impractical. Typically we use Teamviewer QuickSupport(QS) for its quick and easy setup.  The small executable file is run by in a few simple clicks and allows you to watch the COPS in action.  You also can chat with the COPS thru the software and cancel the session at any time.

ANTI-MALWARE & ANTI-VIRUS tools not only can remove malicious software from an infected machine, but can help prevent infection in the first place!  There are many different software developers battling malware, spyware, viruses and other dangerous software and unfortunately NONE of  them stop everything 100% of the time.  Because of this fact, you may find it helpful to incorporate more than one program to prevent and/or remove an infection.  Its also in your best interest to stay informed on the common types of infection and how they spread.  Being cautious of what sites you visit, what links you click on and what information you share with others will help you avoid most of the dangers of the internet.

SuperAntiSpyware Though it is not usually beneficial to run two antivirus programs at the same time, it can be helpful to have more than one on hand in case one gets disabled or corrupted by a malicious program.  It is also

quite fine having an antispyware program like SuperAntiSpyware (SAS) in addition to an antivirus program.  We find that SAS works great along side most

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Remote Access and Support over the Internet with TeamViewer Download Teamviewer QuickSupport
Other Resources

Tucker Engineering Home Page


PowerJack Repair by Applicasoft

Our Other Websites

Recommended Services

Recommended Software

SuperAntiSpyware AntiMalware

Follow us on Twitter.com as Sean Tucker aka GrillMasterSean, the owner of Teccops Computer Repair, to keep up with the daily grind of the Top COP!  And don’t forget to tweet this page to share the helpful tips!

LAPTOP and NOTEBOOK REPAIR is not much different then desktop computer repair with respect to software related issues like slow startup, malware infection, data backup and recovery, software installation and setup and so on.  When it comes to hardware repair and upgrades however its a bit different because the components are often times custom made, hard to find, or otherwise too labor intensive to be replaced cost effectively.

COPS at Teccops can perform most common upgrades like RAM memory, hard drives, and optical drives as well as data backup and restore or transfer to a new computer. Unfortunately we can not do it all.  Cracked or dead LCD screens for example are not something we fix, but our experience and diagnostics can help you decide if repair or replacement is worth while.

Broken or Loose DC Power Jacks on Notebook and Laptop Computers is one of the few issues we do not repair ourselves.  For these situations, we rely on a company named APPLICASOFT based in Wheeling, Illinois. You can contact them directly through their website PowerJackRepair.net or better yet Call the COPS at Teccops and let us do the leg work for you.  Besides arranging repairs and delivery of the notebook, we can also provide data backup to an external device or transfer files to a new computer before the notebook is sent out for repair!
Whatever the situation, Call the COPS at TECCOPS to schedule a pick up, drop off or onsite service.

Adobe® Software:

Adobe Reader® software is a global standard for electronic documents and is what is needed to view PDF files
A PDF file is an electronic document file which is usually more efficient way to distribute photos and other documentation to computers and across the internet. Occasionally instructions, invoices, and other documents are sent as PDF files.  Adobe Reader is needed for viewing assembly instructions for the storage and shipping boxes we sell on TucksCards.com.

You can download the
Adobe® Reader directly from Adobe by clicking the following link:
Get Adobe® Reader

Adobe® Flash® Player is commonly used to play video clips like those found on youtube.com and other websites.  It is a cross-platform browser-based application for viewing of expressive applications, content, and videos across screens and browsers.  Its used by some browser based games as well.

Flash Player is optimized to deliver high performance on mobile screens and designed to take advantage of native device capabilities.  We occasionally have instructions and other information in flashplayer video format.  For example the instructions for assembling the collectible storage/shipping boxes we sell on TucksCards.com.

You can download
Adobe® Flash® Player directly from Adobe by clicking the link below:
Get Adobe® Flash® Player

Note: Teccops Computer Repair is not affiliated with Adobe.com in any way.  The link above are provided as a courtesy since some of our instructions and other documents are distributed in formats that require Acrobat® Reader® or Adobe® Flash® Player software to view.

You can learn more about Adobe and their products on their websitevisit www.adobe.com